Prebooking FAQs

Before travelling to the car park

How do I book online?
What if I don't receive a booking confirmation at the end of the process or a booking confirmation email?
I have a query about the pre-booked parking charge on my card. What should I do?
Which car parks can I pre-book online?
Can I book reduced mobility parking online?
Am I guaranteed a specific car park space?
How far in advance can I pre-book car parking?
What is the minimum length of stay?
What is the maximum length of stay?
How do I know my booking details are secure?
How much does parking in the Long car park cost when I pre-book parking online?
What is the normal charge for parking in the Long Term car park when I don't book online?
How much does parking in the Short Term car park cost when I pre-book online?
What is the normal parking charge in the Short Term Car Parks when I don't pre-book online?
How are online parking charges calculated?
How do I get the best online price?
Do I have to pay a booking fee?
Do parking charges at Cork Airport include VAT?
Can I use the same credit card for more than one reservation?
I want to make a booking online and to pay in foreign currency using my credit card. How will the foreign exchange rate be applied to my booking?
Where can I get more information about parking charges at Cork Airport?
Do I have to pay a fee to amend or cancel my booking?

At the Car Park

What happens if I bring a different car to the one identified when making my booking online?
What happens if I bring a different credit card to the card I used to make my booking online?
What happens if I forget my booking reference number?
Are there any restrictions on the type of vehicle I bring to the car park?
Are there any height restrictions in place in the car park?
How do I find my way to my pre-booked car park?
If I have a query before I arrive at the car park, whom can I contact?

General

How can I make a complaint?
Will Cork Airport extend pre-booking to other car parks in the future?
What do I need to bring with me when travelling to the car park?
Is it possible to amend or cancel a booking?
How far in advance can I amend/cancel a booking?
What do I need to do when I arrive at my pre-booked car park?
How do I know my booking has been accepted?
The online pre-booking system won't work for me, what do I do?
Can I use the same credit card for more than one reservation?
For which car parks can I pre-book car parking?
How close to my date/time of travel can I pre-book car parking?
What happens if I stay longer than I originally anticipated?
What methods of payment can I use to pre-book parking online?
What do I need to bring with me when travelling to the car park?